Pick Your Own Opal Charm Pendant (3) - 14K Gold

Choose from a selection of three unique opal charms crafted from 14K solid gold and opal, each adorned with an accent gemstone. The opals and gemstones used are all natural, complemented by the addition of 14K gold beads for a touch of elegance. Please note that the chain is not included with this pendant.

Read Below For Shipping Details

Returns & Client Care

 

At OpalOra Jewelry, we believe fine jewelry should be chosen with confidence and intention. Each piece is handcrafted to be treasured, and every order is handled with care—from our hands to yours. Our client care policies honor the value of our work while providing clarity, transparency, and peace of mind throughout your experience.

We offer a 7-day return window starting from the date your order is delivered. Returns are accepted on eligible items, excluding custom, personalized, or sale items.

 

Return Eligibility

 

To qualify for a return, items must be:

• Unworn and unused
• In original condition with all tags attached
• In original packaging
• Accompanied by proof of purchase

 

Return Authorization

 

All returns must be approved prior to shipment. Items sent without authorization will not be accepted and will be returned without a refund.

To request a return, please contact sales@opalorajewelry.com. If approved, you will receive detailed return instructions.

Please note:

• Return shipping costs are the responsibility of the client
• Original shipping fees are non-refundable unless the return is due to our error
• Refunds are issued once the item has been received and carefully inspected

 

Damaged or Incorrect Items

 

Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us promptly so we may evaluate the issue and provide a resolution.

 

Final Sale Items

 

The following items are final sale and are not eligible for return or refund:

• Custom or personalized jewelry
• Special orders
• Gift cards
• Items purchased on sale

If there is an issue with a custom piece upon receipt, please contact us. In select cases, an exchange or repair may be offered at our discretion.

We do not accept returns, exchanges, or refunds on items damaged due to wear, misuse, or customer handling. Professional repair services may be available for an additional fee.

 

Exchanges

The fastest way to ensure you get the piece you want is to return the eligible item for a refund. Once the return is approved, you may place a new order for your desired piece.

 

Refund Processing

Once your return is received and inspected, we will notify you of the approval status. Approved refunds are issued to the original form of payment. Please allow time for your financial institution to process and post the refund.

 

Shipping Information

Estimated delivery times are provided in business days based on our shipping partners once tracking information is issued. While most orders arrive within the estimated timeframe, delivery dates may be affected by circumstances beyond our control, including carrier delays, weather, or holidays.

 

Order Processing

Orders are typically processed and shipped within 1–2 business days. Orders placed before 1:00 PM MST are generally shipped the same business day. We do not ship on Sundays or major holidays.

 

Shipping Carriers & Security

 

We ship via USPS, UPS, and FedEx.

Orders totaling $800 or more require signature confirmation to ensure secure delivery.

 

Domestic Shipping

 

U.S. orders typically arrive within 2–9 business days after shipment. Once an order has been transferred to the carrier, OpalOra Jewelry is not responsible for delays, delivery errors, or lost packages caused by the carrier.

 

International Shipping

International shipping rates vary by destination. If you are located outside the United States, please contact sales@opalorajewelry.com with your country and the item(s) you wish to purchase. We will provide a personalized shipping quote and assist with your order.

 

Order Cancellations

 

Orders may be canceled within 5 hours of purchase. After this window, orders may already be in processing and cannot be canceled.